Terms and Conditions

3 min. readlast update: 12.15.2023

What to check with the terms and conditions?

  1. Payment Terms
  2. Shipping · Delivery
  3. Documents
  4. Warranty
Terms and Conditions must be mutually agreed at the time of PO (Purchase Order) or Contract Stage. We will not be legally responsible for any violations on the terms and conditions.

1. Payment Terms

① T/T (Bank Transfer)

  • T/T (Telegraphic Transfer or Wire Transfer) is a bank transfer
  • We charge you a 25 USD Bank Charge for below 1,000 USD transactions
  • VVIP Customers are exempted from Bank Charge
  • Read more

② Paypal (Credit Card)

  • Paypal is a Credit card payment, the fastest and easiest payment for buyers
  • We charge you a 7.5% paypal transaction fee on the total transaction amount
  • T/T is better and cheaper in case you have a transaction above 1,000 USD
  • Read more

③ Net Payment

  • We accept Net Payment only for multinational companies or stock-listed companies
  • Read more

④ LC (Letter of Credit)

  • We do not accept LC (Letter of Credit) Below 100,000 USD
  • We do not accept LC from Pakistan, Bangladesh, and India for the moment
  • Read more

⑤ Cash Payment (Payment in Korea)

  • We do not accept face-to-face cash payment
  • Your friends or family in Korea can make a bank transfer in Korean Currency to us
  •  Read more

2. Shipping · Delivery

① Express Service (FedEX & DHL & UPS & TNT)

  • Fastest, Safest, and Easiest Shipping Service
  • Intercoms: DAP Only, It's a door-to-door delivery service
  • It's Door-to-Door Service, and we deliver the package to your office or factory
  • Best Choice for High Value and Urgent Package
  • Average Shipping Weight: 1~300kg
  • Read more

② Air Cargo

③ Ocean (LCL · FCL)

  • Economical shipping service for Heavy and Volumetric packages.
  • Intercoms: FOB Condition or CIF or CFR Conditions
  • Best Choice for High Weight and Volume.
  • Average Shipping Weight: 100kg to Containers Based
  • Read more

④ Ex Work

  • Buyers and customers can handle shipping on their own
  • Komachine will arrange shipping documents.
  • Read more

⑤ Courier (Korea)

  • Fast and Safe Shipping Service.
  • It's CIP Conditions (Carriage and Insurance Paid to your nearest International Airport)
  • Best Choice for High Value and Urgent Package
  • Average Shipping Weight: 100~1,000kg
  • Read more

3. Documents

  1. Quotation · Invoice
  2. Catalog
  3. Datasheet · Specification
  4. Drawing
  5. Manual
  6. CI/PL (Commercial Invoice and Packing List)
  7. AWB · BL (Air Waybill · Bill of Lading)
  8. Shipping Mark
  9. Certificate (CO, CC, CQ, Mill Certificate, Type Approval Certificate)
  10. Inspection Report (1st Party or 3rd party)

4. Warranty

  • The warranty is standard one year; in case of any problems with the machine or parts, we will be fully responsible for parts replacement.
  • Read More

Contact us in case you need further information. Click to start Chat  
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