Refund Policy

When to Refund?

1. Out of stock without prior notice
2. Price increase without prior notice
3. Delay in delivery without prior notice
4. Before PO was sent to the supplier by Komachine
5. Major fault or mistake is made by Komachine
6. Others (Mutual agreement between buyers and Komachine)

When not to Refund

1. After PO was sent to the supplier by Komachine
2. Delay in custom clearance both in Korea and Buyer's Location
3. Buyers make major faults or mistakes

Refund Information for T/T (Bank Transfer)

1. Your Payment Receipt
2. Beneficiary Name
3. Bank Name
4. Account Number
5. Swift Number
6. Bank Address with Country
7. Bank Phone Number

Refunds will be done in a max of 48 hours.

Refund Information for PayPal

•  Refunds will be done in a max of 24 hours
• Your Email Address

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