E2) After Service
If you bought the machine and parts from Komachine, then the service is free. If you have bought the machine or parts from another supplier then contact the supplier first.
- 🚨 You must have the nameplate picture to use this service.
- 🚨 Examples of the nameplate picture.
Q. Why do we charge you for the Service?
There are too many reasons see our answers.
- We must contact the manufacturer or supplier in Korea.
- In order to do this, this takes long work (Emails and 2~3 calls, sometimes 5 calls)
- We strongly recommend you to contact the manufacturer or supplier first to avoid cost because even we do not want to charge you or do this unprofitable work.
- If you have bought the machine from Komachine, then all services is free.
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