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E3) Documents

In case you need the documents such as the Manual, Datasheet, Drawing or any documents of the machine and the parts you have then use the link below and complete the request form.

  • ๐Ÿšจ You must have the nameplate picture to use this service. 
  • ๐Ÿšจ If you have any transactions with us then any documents are free of charge. 
  • ๐Ÿšจ Examples of the nameplate picture. 
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Data Updated 2020-Sep 

Q. Why do we charge you for the documents? (Catalog & Specification & Datasheet )

There are too many reasons see our answers.
  • Many of the documents you may ask are not in the database or in our system. 
  • So, we must get them from the manufacturer or supplier manually.
  • In order to do this, this takes long work (Emails and 2~3 calls, sometimes 5 calls)
  • We strongly recommend you to contact the manufacturer or supplier first to avoid cost because even we do not want to charge you or do this unprofitable work.
  • If you have bought the machine from Komachine, then all documents are free.