C2)📦 Buying Machine
Machine or Equipment cost above 10,000 USD is always complicated process, send us exact maker with model number and specification of the machine you want to buy.
- 🚨 Specify your business information if you use free email service (ex: gmail, yahoo)
- 🚨 We verify once more for buyers from India, Bangladesh, Pakistan and Africa.
- 🚨 Do not send us any RFQ without specific information. You will not be responded.
- 🚨 We do not handle the bidding or Tender project at the moment.
② If you know what you need to buy.
- We need maker and mdodel number.
- Send us any additional specification and requirements.
- EX) 👉 Auto Rebar Cutting System (KMC-60DS)
③ If you do not know what to buy.
- Send us what kind of machine you need.
- Send us your product specification and requirements. (Pictures or Drawing)
- Send us your budge too since there could be multiple makers.
- EX) I want a rotogravure printing machine with 8 colors of 1,200 Web Width.
😅 FAQ about Buying Machine (Read below)
Q1. How to buy machine from Komachine?
It depends. We charge our transaction fee depends on product type (machine or parts), payment and shipping condition. However, we do not charge you separately. Our transaction fee is including in product price.
Q2. What's the payment condition?
Negotiable. Normally depends on machine but 50% against P.O and 50% before shipping, after trial run in Korea. Depends on contract, often we receive 10% after installation in your country.
Q3. Should I need to visit Korea?
Depends. We strongly recommend you to make a visit before dispatch of the machine from Korea, you should see the machine if everything is ok. We also provide the inspection service for free of charge. We send you the video of the machine running before shipment.
Q4. Installation and Operation?
It must be arranged. Depends on machine, we send 2~3 engineers for the installation and operation for 3~10 days. It will be decided during the contract.
Q5. What if machine face problem?
Contact us. Once you buy the machine from us, you will have a direct line with Komachine and you can communicate with us instantly. We provide the instant after sale service by phone.
Q6. How can I order spare parts?
Contact us. During a warranty period, most of the spare parts are free, including shipping cost. After a warranty period, you will buy any spare parts for the actual cost without any additional charge.
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